Terms & Conditions

Welcome to flowersdeliveryistanbul.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before making any purchase.

1. General Information

• These Terms & Conditions apply to all purchases made through flowersdeliveryistanbul.com.
• We reserve the right to update or modify these terms at any time without prior notice. By continuing to use our services after changes are made, you accept those changes.

2. Products and Services

• Flowers and Gifts: All products are subject to availability. Substitutions may occur if specific flowers or products are unavailable, but we will ensure they are of equal or higher quality.
• Customization: Personalized items may require additional processing time. Please review details carefully before placing your order.

3. Ordering

• By placing an order, you confirm that all details provided are accurate and complete.
• Payment must be made in full at the time of order confirmation.
• Once an order is placed, changes or cancellations may not be possible depending on the order status.

4. Delivery Policy

• We offer same-day delivery within Istanbul for orders placed before the cut-off time. Delivery times may vary depending on the recipient’s location.
• Delivery Fees: Charges vary based on the destination and will be displayed during checkout.
• It is your responsibility to provide accurate delivery information. We are not liable for delays or non-delivery due to incorrect or incomplete details.

5. Refund and Return Policy

• Please refer to our Refund and Returns Policy for detailed information regarding returns and refunds.
• If there are any issues with your order, you must contact us within 24 hours of delivery.

6. Intellectual Property

• All content on flowersdeliveryistanbul.com, including text, images, and logos, is the property of our company and protected under copyright laws. Reproduction or misuse is prohibited.

7. Limitation of Liability

• We strive to provide accurate product descriptions and high-quality service, but we are not liable for minor discrepancies or delays caused by unforeseen circumstances.
• Our liability is limited to the cost of the purchased product or service.

8. Privacy Policy

• By using our website, you agree to our collection and use of personal data as described in our Privacy Policy.

9. Governing Law

• These Terms & Conditions are governed by the laws of Turkey. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts in Istanbul.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
Email: support@flowersdeliveryistanbul.com
Phone: +90 531 633 91 93

Thank you for choosing flowersdeliveryistanbul.com!